Certify Care + CTS

How the patient benefits:

  • Contactless Service
  • Convenient
  • Puts the user in control
  • Reduces time spent in line to check-in
  • Fewer errors in data entry
  • Enhanced privacy
  • Improved patient satisfaction

How healthcare providers benefit:

  • Reduces front desk congestion
  • Improves patient wait times
  • Reduces operational expenses(re-direct staff to higher valued tasks, patient care)
  • Improves payment collection
  • Secures payment handling
  • Increases employee satisfaction

 CERTIFY Health and CTS are offering their joint solution CERTIFY Care + CTS for seamless in-office workflows. Patients and providers can simplify their healthcare processes with CTS hardware and integrated CERTIFY Care Software.

CERTIFY Health provides healthcare organizations with modernized solutions to optimize patient care and experience, from onboarding to check-in to payments. This includes CERTIFY Care — an omnichannel digital platform that streamlines patient workflows. Care acts as a one-stop shop to make your staff and patients’ lives easier and provide valuable data insights to optimize your practice.

The CERTIFY Care healthcare SaaS offering can be integrated into CTS self-service kiosks for a frictionless and secure in person experience. This endpoint lightens the burden on administrative staff, shortens wait times, and improves outcomes for all.

The Care platform is a fast and secure self-service option for healthcare providers looking to streamline administrative tasks while enhancing the patient experience with a focus on healthcare. This offering has been deployed in a variety of healthcare facilities, including:

  • Hospital Lobbies
  • Admitting Departments
  • Medical Clinics
  • Urgent Care
  • Emergency Rooms

Some of the primary features of the CERTIFY Care solution include:

  • Biometric Positive Patient Identification(PPID) — Scan patients’ biometrics, such as their finger, face, and palm for a faster and more secure check-in. These verification methods can be integrated into a variety of devices and external systems.
  • Digital & Mobile Form Completion — Have patients fill out required forms from the comfort of their home, on the go, or while in the office, including digital consent & signatures.
  • Patient Self-Scheduling — Offer online self-scheduling
    capabilities with appointment blocks pulled directly
    from your practice management/EHR system and update in
    real time.
  • Patient Communication — Maintain direct, easy, and
    customizable communication with patients to reduce no
    shows and improve patient satisfaction
  • Wait-Time Analysis — Receive real-time updates on patient
    wait times across all locations to mitigate
    potential frustration or confusion from patients.
  • Electronic Prescriptions for Controlled Substances
    (EPCS) — Allow healthcare providers to use biometric and
    authentication methods to securely sign for controlled
    substances and other prescriptions that comply with DEA
    requirements.